Setup guides · E-commerce

Connect WooCommerce to ZeroDelay

Once connected, your team asks WooCommerce questions on WhatsApp, Telegram or the web app, in English, Hindi or Gujarati, and gets the answer in seconds. Everyone sees only the accounts you assign to them.

What people can ask

• A customer’s or supplier’s balance: “balance of Shah Traders”
• Unpaid invoices: “unpaid invoices of Shah Traders”
• Order status: “status of my order”
• Stock of an item: “stock of cement”
• Price of an item: “rate of cement”

How to connect

1. In WordPress admin, go to WooCommerce → Settings → Advanced → REST API → Add key.
2. Choose Read permission, generate it, and copy the consumer key and secret.
3. In your ZeroDelay console, open Connections → WooCommerce → Set up, and paste Store URL, Consumer key, Consumer secret. We test it before saving; keys are stored encrypted.

What ZeroDelay reads

Only what someone asks for, when they ask. We send the answer and keep a reference, not a copy of your records; customer and item names are cached for up to a day so names can be matched. The connection is read-only: nothing is changed in WooCommerce.

Disconnect

In the console, open Connections and remove WooCommerce. Also delete the key in WooCommerce if you no longer need it.

Need help?

Email [email protected] or book a setup call.