Setup guides · Inventory & warehouse

Connect Unicommerce to ZeroDelay

Once connected, your team asks Unicommerce questions on WhatsApp, Telegram or the web app, in English, Hindi or Gujarati, and gets the answer in seconds. Everyone sees only the accounts you assign to them.

What people can ask

• Stock of an item: “stock of cement”
• Price of an item: “rate of cement”

How to connect

1. Ask your Unicommerce admin or Unicommerce support for a dedicated API user.
2. Enter your Uniware account name (the part before .unicommerce.com) and that user’s email and password.
3. In your ZeroDelay console, open Connections → Unicommerce → Set up, and paste Uniware account name, API user email, API user password. We test it before saving; keys are stored encrypted.

What ZeroDelay reads

Only what someone asks for, when they ask. We send the answer and keep a reference, not a copy of your records; customer and item names are cached for up to a day so names can be matched. The connection is read-only: nothing is changed in Unicommerce.

Disconnect

In the console, open Connections and remove Unicommerce. Also delete the key in Unicommerce if you no longer need it.

Need help?

Email [email protected] or book a setup call.