Setup guides · Logistics

Connect Delhivery to ZeroDelay.si

Once connected, your team asks Delhivery questions on WhatsApp, Telegram or the web app, in English, Hindi or Gujarati, and gets the answer in seconds. Everyone sees only the accounts you assign to them.

What people can ask

• Where a shipment is, by AWB or order number: “track 141123221084922”

How to connect

1. Sign in to the Delhivery One panel and go to Settings → API Setup.
2. Under Existing API Token, click View and copy the token. If there is none, ask your Delhivery account manager for one.
3. In your ZeroDelay.si console, open Connections → Delhivery → Set up, and paste API token. We test it before saving; keys are stored encrypted.

What ZeroDelay.si reads

Only what someone asks for, when they ask. We send the answer and keep a reference, not a copy of your records; customer and item names are cached for up to a day so names can be matched. The connection is read-only: nothing is changed in Delhivery.

Disconnect

In the console, open Connections and remove Delhivery. Also delete the key in Delhivery if you no longer need it.

Need help?

Email [email protected] or book a setup call.