Setup guides · CRM & sales

Connect Bigin by Zoho to ZeroDelay

Once connected, your team asks Bigin by Zoho questions on WhatsApp, Telegram or the web app, in English, Hindi or Gujarati, and gets the answer in seconds. Everyone sees only the accounts you assign to them.

What people can ask

• Open deals with a customer: “open deals with Shah Traders”
• Follow-ups and tasks due: “follow-ups due today”
• New leads or contacts: “new leads this week”

How to connect

1. Sign in to your ZeroDelay console and open Connections.
2. Find Bigin by Zoho and click Sign in with Zoho.
3. Approve read access on Zoho’s own screen. Any Zoho data centre works (India, US, EU, Canada and others).
4. Back in the console, the connection shows as Connected; names are matched within a minute.

What ZeroDelay reads

Only what someone asks for, when they ask. We send the answer and keep a reference, not a copy of your records; customer and item names are cached for up to a day so names can be matched. The connection is read-only: nothing is changed in Bigin by Zoho.

Disconnect

In the console, open Connections and remove Bigin by Zoho. You can also remove ZeroDelay from the connected apps in your Zoho account.

Need help?

Email [email protected] or book a setup call.